Shipping Information

How are your items dispatched?

For all small items such as strings, hardware, pickups, preamps, pedals and other small accessories we use Royal Mail Tracked 24 for Mainland UK orders and Royal Mail International Tracked for International orders.

For larger items such as bass guitars, amplifiers, cabs and larger accessories such as gig bags and cases we use Parcelforce for Mainland UK and a trusted international courier for international orders such as Parcelforce, UPS and DPD.

For UK customers we use a next working day service (not including weekends). The cut off for this service is 1:45pm for large items and 3:30pm for small items. Saturday delvery is available by request and on parcels will incur an extra cost

All tracking information will be sent directly from the shipping company to your provided email address or phone number.