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If you have purchased a bass, cabinet, amp, pickup or anything from Bassdirect and would like to leave some feedback please click on the link following and we will post up your comments - Comments/feedback form here.

Bass Direct customer Feedback

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Submitted on the 29th May 2019 by John in the UK who sold a bass through Bass Direct


I meant to say a very big thank you for sorting out the sale of the bass for me. It has been genuinely a pleasure. The communication and quality of service have been excellent. 

Kind Regards

John Lester

Submitted on the 27th May 2019 by Lionel in the UK who bought at new Musicman Stingray Special bass

Folks, I just wanted to say how delighted I am with my new Stingray Special.

Beautiful finish, fast neck, amazing punch with looks to die for.

It sounds amazing with the Aquilar AG700 that I've also recently purchased from yourselves.

It's an absolute pleasure to visit yourselves and take in your Alladins cave of bass goodies, and your service could not be better!

Thanks again and see you again soon.

Best regards,


Submitted on the 15th May 2019 by Colin in the UK who ordered a Nordy Mute

Hi Mark

After some helpful sizing issues from Mark at BD I received my Nordy mute the next day.

After years of using socks,sponges and whatever else I could find, finally I have a mute worthy of the name.

It does not put the string out of tune at all as it squeezes the string instead of lifting it as most mutes including MM bridge mutes.

You can adjust the amount of mute by lifting it.

10/10 for this tool

Looks good too.

All the best

Happy muting.


Submitted on the 10th May 2019 by Martin in the UK who ordered a Delano Sonar 3 band preamp

Hi guys

Many thanks for your advice on picking the best preamp to go in my Yamaha BB1100s refurb project.

Great to get some insight into what would best suit the bass and my playing style. It Was great to hear your thoughts to make sure it would be right for the bass and my playing requirements.

After an easy install the bass now sounds fantastic - whisper quiet and with really useable palette of tones.

One happy Bassist - nice work!

Submitted on the 25th March 2019 by Lutz in the Germany who ordered a Hofner 500/1 Limited edition

Hello Bass Direct-team,


today the Höfner bass was delivered (very fast !!!) and everything is perfect. Wonderful instrument - I couldn't be happier with it.


So thank you very much!


With kind regards

Lutz Brauchler


Submitted on the 24th April 2019 by Mark in the UK who ordered a Bartolini preamp


Received my pre-amp today! Thanks for your service and amazing customer support! Defo be buying from you again. All the best.

Kinds regards


Submitted on the 6th April 2019 by Les in the UK who ordered a One Spot mA meter

Hi folks,

My 1 Spot mA Meter DC cable arrived yesterday.

Thank you all very much for your perseverance (and patience)!

 By the way: the  Creation Audio Labs Holy Fire 9 Overdrive/Distortion/Clean Boost pedal is a stunning piece of tech!

I've only used it at neighbour-friendly levels so far, but when I stop playing I don't hear even a whisper of noise from it.

Based on the quality of the Holy Fire, I think I'll be back for some version of CAL's Redeemer buffer soon.

Thanks again to everyone for their help!

Warm regards,

Les Hewitt

Submitted on the 5th April 2019 by Eoin in the UK who ordered a Hipshot Gibson 3 point bridge

Just writing to confirm that the items were received today. 

From Warwick to Orkney in one day! Very impressive. 

Many thanks for your help. 

Now for the installation!

Have a great weekend, 


Submitted on the 31st March 2019 by David in the UK who ordered a Chowny SWB 1 Fretless bass

I ordered a Chowny SWB-1 fretless bass on line on Sunday night, the order was acknowledged on Monday morning and by Tuesday afternoon my bass had arrived! Well packed and perfectly set up too.

I'm really enjoying my new fretless experience. Well done, BassDirect, first class service!

Submitted on the 29th March 2019 by Alex in Germany who ordered a MTD Kingston Super 5 bass

Dear Mark,

The MTD Super 5 arrived on Tuesday.

Shipping by UPS was ok besides that the outer packaging showed some cuts and holes.

Fortunately the inside package was not affected and the Bass is in top condition.

Regarding the instrument I am totally impressed and my expectations were topped.

This is such a great Instrument!

Thank you so much for providing the opportunity to get MTD Basses via Bassdirect!

And thank you for the fast shipping.

Kind regards,

Alex Schaefer

Submitted on the 29th March 2019 by Simon in the UK who ordered a Trickfish Bullhead 1K amplifier

Hi Mark,

Has a few chances to run the Trickfish in anger since you recommended the 1k version for its headroom.

Its immense mate, totally superb. Fits into my 7 piece with so much less effort than the old head, which needed a tonne of eq and clever compression to give the impression of really getting under the band and driving from the bottom. In contrast I've been running just the Trickfish with a tiny boost at 80Hz to fatten up, well everything, a smidge. Amazing tone!

So, thanks for getting it in, letting me sit and ponder for so long and so loudly, and for the insight as to why it really was the right way to go with my cab. As ever, brilliant service from a great emporium of bassy goodness.

I have a feeling I will be evangelising about this one for a good long while!

Thanks again,


Submitted on the 21st March 2019 by Lutz in the Germany who ordered a Hofner 62 Bass

Dear Mark,


today UPS delivered the Höfner 500/2 DC to me - incredible fast.


What a beauitiful instrument... I am really impressed by the bass (the hard case is also fine) and the setup is perfect.


So everything is fine and I am really happy with this wonderful instrument - thank you very, very much!


with kind regards



Submitted on the 21st March 2019 by James in the UK who ordered a  Origin Effect Cali 76 Bass compressor

Firstly I’d like to thank Mark for his excellent service and advice, just what you need!

Secondly what a brilliant and musical product the Cali 76 is. It adds no noise to the signal chain but does exactly what I needed. All the notes are evened out, but not to much, and with the dry blend it still allows expression. Brilliant!

Playing with the controls though shows how versatile it is and can make your Bass, even with Tomastik Jazz flats, sound very dirty.

Thanks again.

Submitted on the 21st March 2019 by Ben in the UK who ordered a  custom Maruszczyk bass


Just a quick word to thank everyone at Maruszczyk and Bass Direct for such helpful and prompt replies to my questions. Even out of business hours. That reminds me of me, and why I retired !

Looking forward to receiving my Jake 4P/J in due course.

best regards


Submitted on the 8th March 2019 by Max in the UK who purchased an  Atelier Z Jerry Barnes bass

Hi Mark,

Thanks for getting the bass up to me so quickly...!

I absolutely love this bass...! I've been after the right 70's-style Jazz for ages now and I've been through quite a lot of hi-end basses... but this Jerry Barnes model absolutely nails that 70's vibe!

Looks-wise, it's 70's through and through, and tone-wise, it sounds exactly as a 70's J should when in passive mode, but then switch into active and you have the modern/70's/J-on-steroids thing on tap. It easily does the 'Miller' thing if that's what you want but it's capable of so much more. Initially I was a bit worried about the lack of a passive tone control, but it's not a problem here as the treble cut is actually very useful - it's implemented in a really nice way in that I don't feel that I'm missing a passive tone control. I'm really impressed with the rest of the preamp as well... whilst it's not as powerful as an East pre, I still think it's very versatile - the EQ points have been chosen well and it has a lovely character to it. The 70's pickups are also great, I don't think I'll be changing these out!

Build-wise, it's second-to-none, absolutely impeccable... I can't see how it can get any better. As I say, I've been through a lot of £2k+ basses and this Atelier is the best I've seen, everything about it is done amazingly well - the fretwork is perfection, the neck pocket and fitting of the scratchplate is extremely precise and the gloss finish is amazing... I'm very picky and I can't find a fault on it!

I've yet to gig with the bass but I've already done a fair bit of recording... I find that if it records well, then it'll be great live. This is the kind of bass that you can DI and you're good to go, it has an almost 'produced' kind of sound which engineers are going to really appreciate, I'm really impressed with it. Highly recommended!



Submitted on the 7th March 2019 by Mat in the UK who purchased a  Sandberg Ida Nielsen 5 bass

Hey Mark

Just to say the Ida arrived safe and sound and I am blown away by it, it plays and sounds so much better than my American Deluxe Jazz, I’m surprised how much to be honest! I’ve had a few pre-owned Sandbergs in the shop and none were close to as good as this but I guess they were cheaper models. 

I’m on the fence with the “soft aging” - I’d probably prefer either more or less, it just looks a bit “5 years old” to me. But I can live with it and at least won’t be upset when it gets the inevitable real dings and scratches haha!

Thanks for the strap and for the good service, much appreciated. I quite fancy one of the heavy reliced Sandbergs now so may well be back when funds allow! :)



Submitted on the 22nd February 2019 by Pierre in France who purchased a  pre-owned Fender bass

Hello Mark,

just a message to tell you I've received the package and to thank you.

 - the packaging was perfect, the bass was really well protected !

 - the bass is exactly as you tell on the site : in perfect conditions (was it a exhibition item ? Because the plastic was still on the pickguard)

 - the bass sounds wonderful for an instrument of this range. I'm very happy

Thank you again,

Best regards,


Submitted on the 30th January 2019 by Ron in the UK who purchased a set of GHS strings

Dear Mark

I received the new set of strings (GHS pressurewound 5 string bass) yesterday. This time was all OK! 

I want to thank you for your support and excellent customer service.

Best regards

Submitted on the 30th January 2019 by Ron in the UK who purchased a  pre-owned Cort bass

Hi team

My bass arrived safely yesterday, well packaged and exceeded all expectations.

It will take a while to experiment with all the tones available and will keep me busy for some time. Wait until my guys see and hear this!!!

Thank you all for a lovely instrument AND exactly the gig bag I would have chosen.

Marvellous value for money.

Kind regards


Submitted on the 5th January 2019 by Adam in the UK who purchased a  pre-owned Esh bass

Hi Marcus, the esh arrived safe and sound and was a very pleasant surprise to find it with a mono bag. I am over the moon with it and it looks new! Its so responsive and the variety of tone is exceptional. Thanks for a great deal and great service. All the best. Adam

Submitted on the 21st December 2018 by Henrique in Portugal who purchased a  musicman Ray 34 bass

Recently decided to purchase a Stingray bass and looked up the reviews on Ray34's and it was exactly what I was looking for. Fortunately BassDirect had a couple of them on sale and I decided to give myself a Christmas gift.

First experience with BassDirect and I can say I'm completely satisfied! Top notch customer service, very quick responses to all my inquiries and a pleasure to deal with.

Wanna thank you guys for the service and looking forward to deal with you again.

I'll definitely be using the Ray with my band which can be found at:


Submitted on the 17th December 2018 by August in Iceland who purchased a  custom Spector Euro bass

Bass arrived today, sounds, looks and plays great. I once had a Euro 5 with EMG DC40s and these Aguilar DCB pickups are much better imo, much better midrange. I also have a USA NS-4 with the DC pickups and although they nail the old school Pantera sound the Aguilars are just much more versatile + with the Darkglass tone capsule I can cut the low mids and have that 90’s sound. But I am really pleased with our business and correspondence and would like to wish you all Happy holidays and new year.

August Thor

Hi Marcus

I just wanted to thank you again for your extremely valuable help and advice. It's so good of you to have given your valuable time and focus. I am sincerely grateful for your sympathetic, high quality and professional advice/support/customer service.

Thank you

Tim McGrath

Submitted on the 11th December 2018 by Neil in the UK who purchased a  set of Lindy Fralin Jazz Pickups

Hi again Marcus, just thought I would let you know about the new pick ups in my Custom Jazz bass. I have never played Lindy Fralin pick ups before and I have to say I am totally blown away by them. Really powerful and punchy and clear definition across all the strings, all the way up the fretboard. 

Very happy indeed.

Best wishes,


Submitted on the 10th December 2018 by Hanns in Germany who purchased a  new DIngwall ABZ 6 bass

Hi Mark, hi Marcus,


the Dingwall ABZ is really great and in perfect condition.


I enjoy it and it changes my playing totally.


Thanks a lot for your excellent support.


Kind regards - Hanns Wißdorf

Submitted on the 6th December 2018 by Arnaud in France who purchased a  pre-owned Mike Lull bass

Hi Mark,

The Lull bass came in today without any issue.

That thing is incredible, wow! Just played without amp, amazing!

Many thanks, BD is Always at the top !!

Kind regards

Arnaud Le guellec

Submitted on the 5th December 2018 by mark who purchased a set GHS strings


Got the Pressurewounds this morning. Great strings, great service. Thanks very much.

Mark J Smith

Submitted on the 30th November 2018 by Des who purchased a MTD Super 5 bass

Hello there,

Just a quick email to say I that I'm absolutely sold in and grateful for your excellence and prompt communication and service.

Right from the time I asked to make some decisions on the Super 5, you were very helpful all the way. 

Thanks ever so much for your patience.

And of course the delivery came in the next day right from when you informed me that you has received it.


Submitted on the 24th November 2018 by David in the UK who purchased a Spector LX4 Doug Wimbish bass

I’m really delighted with the Spector 4LX DW (Doug Wimbush). It’s an absolute beauty of a bass, from the amazing deeply lacquered amber coloured maple finish, through to the classy gold hardware and outstanding build quality. The bass is slightly heavier than I’m used to, but nothing too noticeable, and you soon forget any weight when you start playing because it’s well balanced. 

The P/J pups are hot, so a small adjustment to the internal trimpot may be needed (it definitely needed this when I plugged it into my Bergantino B Amp) but there’s plenty of adjustment either way so everyone will find a setting that works well with their stack. And what a great tone once you’re set up - really deep lows and slightly sizzling treble. 

The controls are pretty straight-forward, with independent volume knobs for neck and bridge pickup, and separate bass and treble boost - that’s it, and simple controls are no bad thing in my book! Control knobs have a centre notch for quick adjustment when gigging and feel smooth and stable. The neck is really comfortable and playable and with a narrow nut that works well - 1.5 inch rather than the usual 1.65 inch for the standard 4LX  - thanks Mr Wimbush for this great little touch. The string action is really low but without any fret buzz, I’m not sure how Spector manage that but it results in a great feeling neck to play.

I’ve owned a wide range of basses in the past, including Warwick, Vigier, Ibanez, and others, but this is definitely my favourite … for now. 

Oh, and the guys at Bass Direct were great to deal with - they found me my bass with no fuss and quick communications. I’ve bought basses, cabs and amps from Bass Direct and they’re thoroughly recommended.

Submitted on the 21st November 2018 by Dan in the UK who purchased a set of Nordstrand P/J pickups

Hi Marcus,

Thanks so much for getting the Nordstrand pickups out to me so quickly, awesome service!

I installed them yesterday, and they sound really great, loads more clarity and detail, and it sounds like I’ll have to do loads less work to get the bass to work in mixes, they’ve transformed by bass. 

Thanks again


Submitted on the 14th November 2018 by Dave in the UK who purchased pre-owned G&L L2000 bass

Hi Mark,

The bass arrived yesterday in perfect condition, can't believe it's 2nd hand, not a mark on it and perfectly setup, would not hesitate to recommend you to my friends, no doubt I will be back in the future



Submitted on the 14th November 2018 by Dave in Australia who purchased Chowny SWB bass

Hi Marcus

Dave here from Australia, I received the Chowny SWB 1  Active on Tuesday have used it at a gig tonight, absolutely love it.

I play a Warwick corvette $$ and bought the Chowny for a backup, like it so much I am going to sell the Warwick and get a Chowny  SWB 1 Pro so will be in touch when I get rid of the Warwick, will be using the Chowny from now on

Thanks again for your help

Regards, Dave

Submitted on the 16th October 2018 by Quent in the UK who purchased used Ibanez Bass

Hi Mark,

Just to say how delighted I am with the Ibanez SR2605 bass which arrived about 11am today. It’s well worth the 9.5/10 you gave it (I can’t see any problem in the slightest), it is better than buying new in my opinion.

Neck relief minimal as I like it and just had to lower the strings a tad. It plays so easily and both passive and active sounds are rich and versatile. I’ve got a few but this is my first Ibanez and first Nordstrand pickups so it’s an awesome addition. What a chuffin bass!

Thanks again for the very prompt dispatch.



Submitted on the 14th October 2018 by Dave in the UK who purchased used Hofner Bass

Thanks very much for yesterday, I’m delighted with the Hofner bass. Great instrument, great sound and tone for a great price.

It was a very friendly service with no pressure to buy and nothing was too much trouble. I’ll definitely be popping back

Cheers Guys

Submitted on the 30th September 2018 by Adrian in the UK who purchased Mayones bass

Hi Mark, Thank you for your invaluable help in the selling of my basses. I can now concentrate on playing my wonderful yellow Jabba 5 Classic fretless. 

     Thank you, 


Submitted on the 29th September 2018 by Karl in the UK who purchased used Fender Bass

I visited you today and bought/px'd a bass. Would like to thank you for a pleasant experience. In these days of fast track sales it was refreshing to be able to try out some basses and make an informed choice without feeling hurried and with personal service.

Many thanks, am very pleased with the bass. Look forward to seeing you again

Best wishes, Karl Wagner

Submitted on the 22nd September 2018 by Tom in the UK who purchased used Tobias Bass

Hi guys

Just to let you know the Tobias arrived safely this morning...and I love it!

Many thanks


Submitted on the 20th September 2018 by Ed in Ireland who purchased Hofner ’61 bass

Hi Marcus 

The guitar arrived safely yesterday. l'm delighted with it great value thanks Ed

Submitted on the 19th September 2018 by Danny in the UK who purchased Hofner CVT bass

Hey Marcus. Bass just arrived- it's fantastic! very nicely set up as well.

A very nice surprise. I thought it would have taken longer to get here.

I'm very impressed with both the bass and the high quality service you've provided with all this.

You're a star!

Cheers mate


Submitted on the 4th September 2018 by Innes in the UK who purchased Spector Legend 5

Hi Mark,

I bought a Spector Legend 5 from you last week and just wanted to let you know what a great instrument it is. I bought it as a gateway to playing bass again after a break of a few years with a view to trading up to something a bit nicer in a few months if I chose to stick with it. Turns out the bass is so nice that I may well keep it regardless of what happens! Thanks also for accommodating my request regarding shipping - made my life a whole lot easier fitting it in around work etc.

Kind regards,


Submitted on the 4th September 2018 by Innes in the UK who purchased Pre owned Musicman Stingray bass


I received my musicman sledge yesterday!

Perfect condition & looks amazing..

Very happy, thanks 

I’ll be back!!


Submitted on the 8th August 2018 by Andy in the UK who purchased an NS Deign Electric Upright bass


My bass arrived as promised today, what an amazing piece of craftsmanship. The condition in almost mint and I can’t wait to get home later and start a new journey in my bass playing experience.

The status groove has been collected and is on its way back to you, great bass but with this and my Fender Tony Franklin it really wouldn’t get played.

Thanks for your assistance with this sale, it’s been a pleasure. 

Kind Regards


Submitted on the 23rd July 2018 by Adrian in the UK who purchased Spector Euro 4LX UK LTD edition bass

Hi Mark, 

Just wanted to say thank-you. The Spector Euro LE UK you had a hand in designing is a stunning, beautiful instrument. It is simply leagues ahead of anything I have ever played or owned before - at last I have found the tone I have been searching for - and it is also a joy to play.

Thanks again, 


Submitted on the 23rd July 2018 by Adrian in the UK who purchased Pre owned Dingwall ABZ4 bass

Hi Mark and Marcus,

Just wanted to write and say a huge thank you for the welcome today, thank you for the opportunity to try out a whole bunch of basses, and it was great to finally meet you both. Although the drive up (and back) was a bit of a killer it was worth the journey! The Dingwall ABZ4 is amazing - crystal clear and the output blows away my remaining active bass.

Thanks once again :)

Best regards


Submitted on the 9th July 2018 by Dave in the UK who purchased Pre owned Alembic bass

Hi guys,

I took the Alembic I bought from you last week to a weekend festival with the Grateful Dudes. We played 2-3 hours on Friday and Saturday evenings, and I never even opened the case on my back-up bass! The Epic was much admired by the rest of the band, initially simply because it looks great, and the fact that it’s the real deal, a genuine Alembic, but after the first set, it was admired because it sounded so good. The sound man said it was the clearest sounding bass he’d heard, and even members of the audience commented on the quality of the bass sound.

I have only one complaint about the bass - since I bought it, I have lost all motivation to play any of my other basses!

Thank you for selling me my dream bass at a price I could afford. Any further dreams are likely to be much more expensive!



Submitted on the 29th June 2018 by Luffy who purchased a MTD 535 24 bass

Hello Mark,

I just received the MTD 535 bass today. I really glad that I can purchase bass with you again, this one is just so good!! also great packing and documents, thank you so much!!!

Have a nice weekend!



Submitted on the 12th June 2018 by Jerry in the Austria who purchased Pre owned Godin Basss

Hi Marcus,

just want to thank you for the great and fast service. The Godin A5 Ultra Fl arrived. The bass is in the good condition as you wrote on your website.

Thx to you and your company.

Best wishes from Vienna/Austria,


Submitted on the 10th May 2018 by Jerry in the USA who purchased Sandberg TM2 HCA bass

5 star review here. I cannot express the level of professionalism I experienced every step of the way in such a short review going through BassDirectUK to purchase my Sandberg TM2 Hardcore Relic bass, but I can say that it was well worth every GBP I paid. First off, they held the bass for me while I finished up selling my previous bass and wrapping up a quick run of gigs. Next the bass was the EXACT picture that was on the website, not a stock image, but exactly what was advertised. And finally the instrument was so carefully and professionally packaged that it was received perfectly in tune in the shortest amount of time possible. We are talking international shipping from the UK to the USA! In a soft gig bag nonetheless! If you have any hesitation about doing business here please read this review over and over until any doubts are dismissed. These cats know what they are doing and I hope to do business again in the near future.

Submitted on the 24th April 2018 by Rene who purchased the Genzler M350 102 combo + Array 102 cabinet

Hi Mark, Marcus and Jeff

Thanks again for your support!

Last Saturday I had the first gig with the amp and the two cabs: Absolutely gorgeous, direct output used for monitoring only, nothing needed for FOH...

Best regards, René 

Submitted on the 24th March 2018 by Jehuan in USA who purchased A pre-owned Dingwall ABZ 6 bass

Hello Mark,

I just received the Dingwal ABZ-6, great bass! Now I got 4,5 and 6 strings Dingwalls in my collection, and this 6-strings bass is so easy to play, amazing!!

Thanks again! 


Submitted on the 4th March 2018 by Marcell in Denmark who purchased Elrick Evo Gold 5 bass

Hi Mark,

Just wanted to provide some feedback on the Elrick 5 string Buckeye Burl that I've recently bought from your fantastic store.

When buying a new bass - and especially a store select boutique bass as this one is - it's always like getting to know a new friend: quirks, mood, context, happy place and so on.

It fills all my parameters after having played bass for 30 years (actually, 30 years 2018 is my anniversary!)

The Elrick bass really grows on me. I'm not sure which part is making me the most happy - is it the balance of the bass from a weight perspective, is it the midrange, is it the pickup blend.. all I can say is that I find so many new sounds and feels every time I pick it up over my Warwick Streamer Stage 1 and my Läkland 55-94. The Elrick challenges me to bring out the best from what I can do today and what I aspire to do tomorrow and next month.

All in all - I'm truly grateful for Bass Direct to have Elrick on their roster and the truly great service I've received from you guys! I'll most likely place an order for a new Elrick through you guys in the next few months to build (another) Elrick that fits my additional wishes!

All the best wishes for the future of bass players,


Submitted on the 4th March 2018 by Timm in Germany who purchased Dingwall NG2  bass

Hi Marcus,


the bass has safely reached me yesterday. It was packed up nicely, plays like a dream – killer setup, whoever did this -  and sounds even better than the model I playtested last month. And above all, it was a pleasure dealing with you and your colleagues. Thanks. I’ll absolutely bear Bass Direct in mind for upcoming purchases.


Best regards,



Submitted on the 28th March 2018 by Bill who purchased a G&L Kiloton bass

Hi chaps,

Well what can I say! Plug it into my PJB cub at the normal settings for my passive instruments and had to crank it back. It’s mad. Definitely coming with me on my next gig. Cheers gents another good purchase from your good selves.



Submitted on the 28th March 2018 by Chris who purchased a Freestyle case

Hello, just wanted to say the case arrived on Monday as promised. I'm knocked out, I brought it specifically for a Supro Huntington bass and I can't believe what a fantastic fit it is, almost made for it. I had tried a few cases locally but none came close. Keep up the good work. All the best, Chris Lomas. 

Submitted on the 15th March 2018 by Frank in Denmark who purchased a PJB BG75 combo

Hi Again Mark

I just received the PJB BG75, and I just wanted to thank you for the fast service.

I had heard from the Danish bass community that you were worth dealing with, and I have not been disappointed, and will be sure to spread the word.

All the best.


Submitted on the 1st March 2018 by Rock in the UK who purchased a custom Maruszczyk Elwood LH bass

Hi Mark,

just to say a big thank you to you & your staff in dealing with my custom build Maruszczyk bass.

The quality of build & sound are first class.

Kind regards


Submitted on the 12th February 2018 by Michael in the UK who purchased Dingwall Combustion 5 bass

Hi Mark,

Just wanted to send an email to say thank you.

A few weeks ago I managed to convince my wife to take our 3 month old baby on a little road trip up from Woking to come see you to have a look at some Dingwall basses. I had been eyeing up a Dingwall for a couple of years now but never actually had a chance to play one - the trip was really to convince myself I didn't need one afterall or worst case scenario be putting down a deposit on a new NG3 after NAMM (mainly because it was the shiny new addition..!).

When we arrived all 3 of us received a very warm welcome from yourself and you even kept my wife and child entertained whilst I tried out a couple of the basses. (Also, WOW what incredible basses you have in stock there!)

After expecting to be wanting a bass in the NG range, I ended up falling in love with the 5 string Combustion and couldn't go home without it - and you even stayed open after hours just so I could make the purchase (and attend to the baby...).

A few weeks on, the new addition has now been put through its paces through rehearsals and gigs and it is truly incredible. An absolutely phenomenal instrument that is miles away in both sound and performance than anything I have played before!!

So really I just wanted to say thank you - for your hospitality, for staying open that little bit extra, for your patience whilst I was playing the instruments, for your expertise and advice, for stocking incredible instruments and for generally going above and beyond.

I'm sure I will be visiting at some point in the future when I decide it's time to upgrade other areas of my rig..!

Many thanks and kind regards,

Michael Quinn

Submitted on the 10th February 2018 by Hugh in the UK who purchased a Aguilar SL112 cabs and Genzler Megellan 800 amplifier

Just got home & set up the 2 Aguilar cabs & Genzler head to have a play . Very easy to quickly dial in to the sound I’m after Very impressed & thank you for your assistance with my purchase.

Kind Regards Grahame Clayton

Submitted on the 8th February 2018 by Kristian in Norway who purchased Dingwall Combustion 5 bass

The Dingwall Combustion 5 arrived today! Plays really nice and got a comfy neck. First time I’ve played fanned frets. Played it straight away out of the box, only took a minute to get used to. Really good customer service from you guys, will definitely recommend BassDirect to anyone who asks where I got the bass from. 

Thank you!

Mvh Kristian Roset

Submitted on the 31st January 2018 by Hugh in the UK who purchased a PJB D400 and Cab 47 cabs

Hi Ash


Just a quick note to say a huge thanks for your help earlier today.


I’ve unpacked and set up my PJB D-400 & 2 x CAB47s and well................... wow, outstanding sound with both basses.  I’m blown away at the quality and clarity of the sound I can get.  Great bass gear and great service.  Many thanks once again.


Kind Regards




Submitted on the 12th January 2018 by Niall in the UK who purchased a secondhand PJB combo

Just a note to say how happy I am with the PJB combo I bought from your shop recently,

It took time but I have the EQ sorted on this micro amp,

It needs to be close to a wall to get the best bass response,

Very happy with it,

Clean articulate and a very sweet tone with both active and passive basses,

A keeper at 5% of the weight of my Ampeg tube rig,

Great service with excellent communication and swift shipping outside the UK,

I will deal again,

Best regards,

Niall Power.

Submitted on the 12th January 2018 by Filip in Belgium who purchased a Sandberg Vs4  bass

Hello Marcus

I took delivery on Thursday off my new California vs4 Hardcore Aged White. I have never been this impressed with the quality of a musical instrument. The neck, the ageing, the pickups, the weight...phenomenal!

Thank you for making the awesome service and quick delivery off my new bass guitar! 


Submitted on the 12th December 2017 by Matteo in the Italy who purchased DR and LaBella strings

Hi Mark!

The strings have arrived today.

This is the best customer service I've ever found. Thanks a lot!

My best regards

Matteo Bussola

Submitted on the 5th January 2018 by Hakon in Sweden who purchased a ore-owned Dingwall ABZ 5  bass

Hi Mark,

Received the bass in perfect condition yesterday, and it was better than I ever could have dreamed of, fantastic looks, and that mind blowing sound! wow!!!

Thank you for your service, and hope to do business again with you soon!

kind regards,


Submitted on the 23rd December 2017 by Tony Cuein Germany who purchased Pre-owned Fender bass

Mark and team have done it again, they have come up with the perfect bass and a perfect service. I would not buy from any other bass emporium than Bass Direct, highly recommended.

Submitted on the 23rd December 2017 by Scott in Germany who purchased Pre-owned Fender bass

Dear Mark

I just wanted to say how pleased I am with the Fender bass I bought from you recently. It is in superb condition and the set up is spot on. As always, the service I received was friendly and expert. Bass Direct is my automatic go to place when I need gear or advice and I would recommend you unequivocally to all bass players!


Al Harris

Submitted on the 18/12/2017 by Helder in Portugal who purchased a Mayones Jabba Custom bass

Hi the bass arrived today!

Everything ok 😉

Mayones jabba custom rules

Thanks for all.


Hélder Laranjo

Submitted on the 15th December 2017 by Sam in the UK who purchased G+L M2000 bass and Genzler Megellan 350 amplifier and Genz Benz NX212T combo

All the good stuff you hear about Bass Direct is true, you have to deal with them to experience this for yourself! First contact I had with them was an email with a query and in quick time they were back to me, and it just got better from there.

I drove an hour and a half up the motorway in the wind rain and snow to buy some equipment from them and it was well worth the drive, the customer service and product knowledge was second to none!

Very happy with what I have purchased from them, and will definitely be using them again in the future.

Thank you Mark and team for the way I was treated, and I have no problem recommending you for the excellent customer service I received

Sam J

Submitted on the 14th December 2017 by Baz in the UK who purchased PJB Compact Suitcase


Just wanted to let you know my PJB compact suitcase arrived ok on Tue. 

After trying it out last night I am over the moon with how it sounds plugging both double bass and bass guitar in.

Thank you for your professional service and I will be back next year for the extension cabinet

Many thanks

Baz Pantrey

Submitted on the 8th December 2017 by Adrian in the UK who purchased BSX Allegro 5

Hi Mark, 

      The bass arrived safely yesterday. It is now assembled (contrary to my concerns, it did not end up looking like an exhibit for the Turner Prize). If I can assemble it, any bass player should be able to manage it! 

More importantly, the sound is very pleasing. I have not played an upright before, only a fretless, so it will take some time to adjust to the string length. 

Thank you for your patient help on Wednesday, including dealing with my lack of understanding of the banking system. 

From a very happy customer, 


Submitted on the 7th December 2017 by Scott in Germany who purchased Pre-owned Status bass


Just a quick message to say that I received the bass in rapid time, fully boxed and well protected. 

It really is a lovely instrument. I bought one, brand new, in 1989 and sold it a few years later. But I instantly regretted it. However, at the time Warwick Thumbs were the bass-of-the-day and I had to have one.

Recently I have been using Sandbergs and they are excellent. But when I saw the S2000 up for sale, I had to buy it.

So, thanks for your great service. Hopefully I’ll be using you for all my future bass needs

Thanks again,

Scott Robinson

Submitted on the 3rd December 2017 by Bryan in Germany who purchased Dingwall NG2 5 bass

Tl;Dr service is incredible fast, shipping to Germany took 2 days, no credit card needed. I am happy.

I tried to purchase this bass in Germany at first, but after no one answered my mails at the German stores I stared looking for another shop that sold Dingwall’s.

So I wrote a quick mail to bassdirect, asking when they get the dingwall in Stock and how long shipping would take. I received an answer within 30 minutes - what a service!

So, I was told it would take 2-3 days to ship from the UK to Germany and that the bass would be ready in a week.

The following week I received a Mail, that the bass was shipped and two days later it arrived at my door.

The bass plays great, looks great, sounds great. The service was top notch. If I am going to buy a new bass it will be here!

Submitted on the 1st Decmber 2017 by Ioannis in the UK who purchased Dingwall NG2 5 bass

Dear BassDirect team,

First of all, I would like to thank you again for the fast replies and the support. Excellent service and customer experience!!

I received the Dingwall NG-2 yesterday and I've played with it for a couple of hours so far. The build quality is as advertised and the sound is exactly what I was looking for. It literally takes no time to get used to the fanned frets as I was able to play normally - like with every other of my basses. The sound is versatile and the 5th string is as clear as the rest. I own a Mayones be5 exotic which is more or less in the same price range as the Dinqwall NG-2, but the sound of the 5th string is not even as nearly good as the Dingwall's.

I recommend this bass to anyone interested and I will definitely purchase gear from you again!



Submitted on the 20th November 2017 by Holger in Germany who purchased a 30th Anniversary Stingray 5 bass

Hi Marcus,


the Stingray arrived yesterday! Great bass! The look, feel and sound: gorgeous!!


Thank you!


Best regards from hannover


Submitted on the 15th November 2017 by Vincent in Belgium who purchased secondhand Dingwall ABZ5 bass

Dear Bass Direct Team,

I received the bass yesterday.

I would like to thank you.  I have just one word : WOW.

The bass is really in perfect state and with my SWR amp the sound is incredible.

Thank you for your perfect job.


Sent in on the 13/10/2017 by Jazz who purchased a Mayones bass

Hi Marcus

Just want to say that I got the bass today!

Wow, I’m so happy with this bass!

Thank you for the amazing service!

Will definitely buy more from you guys in the future!

Sent in on the 11/10/2017 by Sterling who purchased a Pre-owned Fender bass

I was fortunate enough to be browsing Bass Direct’s Instagram page and saw the picture of the bass at the moment it was listed on the site. Purchasing was smooth and delivery to the west coast of the United States took 6 days.

Unbelievably good service. I will definitely purchase again from this wonderful company.

Sent in on the 12/09/2017 by Mark Rhodes who purchased a Maruszczyk Mensinger Cazpar 5 bass

Just want to say how wonderful the mensinger 5 string bass is.... amazed that the short scale e and b strings sound great...and so easy to play..tremendous, i think this one is a keeper, as I do tend to get through basses....Best wishes, John

Sent in on the 12/09/2017 by Mark Rhodes who purchased a Maruszczyk Elwood 4A bass

Drove 300 miles to this place to source a new 4 string we were to buy our son for his 21st birthday. He's in his final year studying Jazz Bass at Leeds College of Music and we've been to lots of music shops that frustratingly had limited stock and limited knowledge about the instrument. Not so here, the shop is full of all sorts of bass guitars, amps and accessories and the guys that work there really know what they are talking about. My son was able to try out loads of different guitars and was given expert commentary on each make. We eventually made the choice and bought an instrument (a Maruszczyk 4 string bass) which my son is delighted with. To put my comments into context, I am in no way connected to this business, I wasn't offered any incentive to write this, I travelled a total of 600 miles there and back the day after I'd only just managed to finished the Great North Run, I'm a miserable Yorkshireman of a certain age and I don't like spending money, so well done Bass Direct, now, back to mi Beer and Ferrits...

Sent in on the 07/09/2017 by Glynn who purchased a Genzler MG350 amplifier

Hi Mark and the team,

Just a few words of praise for the Genzler 350 amplifier I bought yesterday.  This was bought as a back-up amp. for my Genz-Benz Streamliner 900 which is superb.  The Genzler 350 is a lovely little amp with plenty of power and it is difficult not to get a good sound.  The Contour A and B facilities are both useable for good sounds and all the control adjustments are pleasingly subtle but effective.  I just need to make sure that the two amps don’t see each other as there could be some rivalry going on when I am not looking!!

I have sent this email also to Genzler amps.

Take care all,

Glynn Murray

Allister who purchased a Spector Ian Hill bass - 21/08/2017

Dear bassdirect.

Just a short note to compliment you on the fantastic service.I was hesitant to purchase online but the whole thing has been a pleasure.Lots of help from Marcus with payment and advice.

7 days from shop to my door.

That's 7 days from U.K. to my door in South Africa.Magic stuff

I would recommend bassdirect to anyone.

Kind regards

Mr Allister Arenson

Cape Town

South Africa

Rhys  who purchased a Hipshot Truetone bridge - 04/08/2017

Amazing fast delivery real attention to service - fantastic. Totally pleased.


Rhys  who purchased a Spector Euro 4LX bass - 03/08/2017

I recently bought a Spector Euro "Rachel Bolan" from Mark and the team at Bass Direct. Mark, Will and Marcus pick great basses and bass gear for the shop and their  advice is spot on. I am simply delighted.


Geriant who purchased a used Markbass 151P cabinet - 31/07/2017

Bought the cab. Delivered next day. Cab in good condition - works like a dream. What more can I say except - thanks?!


Marc who purchased a Vanderkley LNT212 cabinet - 21/07/2017

Hi Mark

Just wanted to acknowledge receipt of the Vanderklay cab today.  Blimey that was quick!!!!!

Excellent packaging too thanks,  its arrived in great shape.  Not had chance to try it out yet but wanted to say thanks again for the great service

Best wishes, Marc

Peter who purchased a Genzler 10- 2 bass array cabinet - 17/07/2017

I am a freelance double bass player in the U.K. In my career I must have used/tried most amp/cab combinations available. But I have to say that the 10-2 cab that I use under my Puma is a beater. The sound is so clear in the mids, and I can wind on more bass when I need it without the sound becoming muddy. So many congratulations on producing such a successful cab. I am so happy with it.

Submitted on the 8th June 2017 by Simon who purchased secondhand Sandberg bass

I am over the moon with my new purchase. It was delivered incredibly quickly, and set up just how I like my basses to play. The packaging was secure, and for a used bass, it was in immaculate condition.

My trusty Warwick Streamer Stage 2 5 string is now tucked up in it's flight case, and I'm looking forward to taking the Sandberg out over the summer for loads of functions, club gigs and musical theatre work. The P and MM pickup combination, along with the active/passive option makes this a very versatile bass. It looks great too!

The next time I need a new bass, amp or accessories, I'll be coming to Bass Direct first.

Simon, Basingstoke

Submitted on the 22nd May 2017 by Richard who purchased Eich T900 amplifier

Good morning team Bass Direct,


Just thought I’d drop an email to say thanks for the enlightening chat over bass amps/cabs yesterday and how impressed I am with the Eich amp I purchased. I ran it side by side against the TC RH750 and I can’t quite believe how much better sounding it is.


Many thanks,



Submitted on the 18th May 2017 by Andreas who purchased Genzler 350 - 210 Combo

Yes I received the Genzler MG350 BA-102 Array combo from Bass Direct a week or so ago, and I’m absolutely knocked out by what you’ve achieved. Tried it first with my NS Design radius fretless, and could get absolutely any sound I might ever want out of it. I like a very heavy, round low end, but, with a fretless, I also want plenty of growl. No problem! And here’s what I love about your combo: the lows are rich, plenty loud enough, and there is absolutely no mud. There are no “bumble bees” (my wife’s phrase) in the notes. The clarity is just fabulous.


Have also tried the combo with a Warwick StarBass, fretted, with round wounds, and get the nice, smooth thump I’m looking for. And, finally, I plugged in my NS Design NXT 4 EUB, and the pizz sound is wonderful. I save the arco for my Alter Ego EUB, which is currently taken apart. When I get it back together, I’ll try out the bowing, but fully expect it’ll be perfect.


The volume is more than adequate for any venue I might play here in France - mostly ‘caveaux’ that hold 50 to 80 people. I’m playing on an outdoor stage in a couple of weeks, and will use the DI out to the board. I will be trying out the Di for recording, and am looking forward to seeing how that works out.


I’m 78 years old, have had back surgery - upper and lower - and was looking for a rig I could easily get in and out of my car and venues. Your 10” Array 2 was the lightest thing out there that might do the job and, with your name on it, seemed worth taking the chance. I’m very glad I did - it’s amazing.


So, thanks for the magic.


All the best,



Submitted on the 15th May 2017 by Andreas who purchased Maruszczyk Jazzuz bass

Hi Ashley,

the Maruszczyk Jazzus 5 fretless arrived yesterday absolutely in time, well packed and in excellent condition. Thanks a lot for fast and excellent service.

Kind regards from Germany


Submitted on the 4th April 2017 by Phil who purchased secondhand Warwick bass

Mark and all at Bass Direct,

Just a note to say that I am really pleased with the RB Corvette $$ 5 that I bought from you on Saturday .

The luthier has done a great job with the set up and the change to E-C has worked really well for me .(I like the new strings -what brand are they ? ) Also It has been cleaned really well as it looks almost new .

Thanks again


Submitted on the 3rd April 2017 by Ulrich who purchased a creation Audio Grizzly bass pedal

Hi,a while ago, i got my Creation Audio Grizzly Bass from you. It´s the best and most versatile Pedal doing distortion and overdrive, i have tried, and i tried a lot. Love it and never leave home without it.

Submitted on the 13th March 2017 by Mac who purchased Cort A4 bass

After various emails to Mark, to pick his brains, I decided to buy the above bass.

I am absolutely delighted with the Bass, it is a joy to play, has a lot of tonal possibilities, looks great, balances well on the strap, and has a great neck!

The service, and help , from Bass Direct, is second to none!

I would highly recommend them to anyone looking for Bass guitars and equipment. Thank you so much! Mac

Submitted on the 5th December 2016 by James in the USA who purchased secondhand Walbass

All @ Bass Direct!

I received my Wal safe and sound. Paul at Wal did a great job on the improvements I wanted.

And of course you gents are stellar on customer service.

Thanks for everything, and see you on the next deal!



Submitted on the 4th December 2016 by Jonas who purchased secondhand Warwick bass

Hi Mark ,

Just wanted to drop you a line to say thanks to Marcus for his help with the Warwick Thumb BO 5 Ltd Edition I bought from you recently.

Despite me ringing up very close to closing time he was polite and helpful and made sure I received my new bass very quickly indeed.

Furthermore when I rang up after receiving my bass and had no straploks with it,

he wasted no time in sending me a set FOC.

My Thumb Bass is superb and thank you once again for all the help and excellent 


Best regards 

Peter Andrews.

Submitted on the 30th November 2016 by Lorenzo who purchased the Genzler M900 amplifier

Hi Jeff,


Hope you’re well! Last week I bought a Magellan from Mark at BD, and was able to play it live last night for the first time.


I can definitely say that it is the best amp I’ve ever played through. It’s punchy, and finding the right tone is a breeze. I really appreciate the contour and drive sections to give me a gritty but bassy distorted tone, I’ve always struggled to find a good rock tone that doesn’t become muddy.


Unfortunately I had to run the amp through a small Ampeg 210 cab, but even through that it sounded massive.


Thanks again for this amazing product!


Best regards,



Submitted on the 28th November 2016 by Martin who purchased the Genzler M900 amplifier


Wow! What an amp!

Plugged in for a gig with no time to 'fiddle' with settings much and was blown away with the tone and power! Many thanks!

Submitted on the 19th November 2016 by Piers who purchased the Phil Jones Bass Ear Box

Mark.....just plugged this into my Phil Jones’s brilliant.  Like stereo for bass (Except it’s not!).  Thanks for getting them in.  If you can get the clamp and  a suitable mike stand in, I can’t wait to try it out live.


I’m one happy bass player!

Piers (Williamson)

Submitted on the 3rd November 2016 by Andy who purchased a new Dingwall ABII 6/3 bass

Hi Mark,

I wanted to let you know the Afterburner II  6/3 that I picked up 3 weeks ago, is everything I expected and more from this bass. Thanks for helping me out ordering the good combination !

Bye, Andy

Submitted on the 31st October 2016 by Adam who purchased a new Dingwall SJ4 bass

Hi Marcus all at Bass Direct!

I just wanted to say I am having the best time with Dingwall bass. It's too amazing ! 

Thought as a thank you, you might be mildly entertained on your Tuesday morning by a vid of my band Town of Cats at our recent album launch in Brighton. The Dingwall is in it :) 

Warm regards 


Submitted on the 31st October 2016 by Jonas who purchased secondhand Roscoe SKB 6 bass

Hi Marcus!

The bass arrived today and i couldn't be any happier - it's all that i hoped for and more! I just wanted to thank you and Mark for the great service, smooth process and very fast shipping.



Submitted on the 22nd October 2016 by Ronnie who purchased secondhand Maruszczyk Sputnik 5A

Hi Mark

Just a quick note to say thanks for the excellent service you provided. Ordered bass on Monday morning and in Tokyo on Wednesday. FANTASTIC!!!!!!!!!! Bass is awesome.

Will definitely recommend bass direct to others.

Thanks again


Submitted on the 8th October 2016 by Dave who purchased secondhand Fender bass

Hi Mark

Just a word to say thanks for your time today and supplying such a fine instrument. We've just had an hour in the studio throwing drum tracks at it and I've not found a tone that it won't do!

Fabulous instrument, fantastic service, one very happy boy!!

Submitted on the 7th October 2016 by David who purchased Hipshot Tuners

Hi Mark,

Tuners arrived and fitted. Thank you.

Also thank you for your patience and professionalism with all this. Not many companies are as human as you are. I've only used you twice but the service is exceptional.

If there's anywhere I can post a positive review I'd be  glad to.


Submitted on the 3rd October 2016 by Jens who purchased a set of Dingwall strings

I sent an inquiry to Bass Direct by email on a late Monday evening. And I got a reply same night at 22:00!!!

A very friendly and helpful contact. And I received the ordered items very soon after (although I live in Germany).

I know I'm a bit late with my comment. Still, I would like to let others know what a great shop this is.

Thank you, Mark.


Submitted on the 2nd October 2016 by Paul who purchased a Musicman Caprice bass

Hi Mark, Marcus,


Bass received!! Love it!! Another one and only in Qatar, along with my Sandbergs, Dingwall and now my MM Caprice! :--)


My friend Hadi says he really like the store too


Very pleased!!


Best regards



Submitted on the 1st October 2016 by Dale who purchased secondhand F Bass bass

Hey Mark!

Really happy with this instrument. I'm honoured to have it and will  cherish  and make best use of it.

One happy customer indeed. 

Many thanks x


Submitted on the 29th September  by James who purchased a Spector NS5XL  bass

Hey Mark,

Just a quick note of thanks for holding the Spector for me. It arrived today, and it is a gorgeous instrument that sounds equally good. Thanks for the usual great service and for accommodating me. I'm sure I'll be back at some point in the future.

Thanks again


Submitted on the 21st September 2016 by Dale who purchased secondhand Status bass

Hi Mark 

Just a quick line to say thank you for your great service, and help over the weekend 

The bass arrived yesterday and it’s a stunner 

All the very best 


Submitted on the 19th September 2016 by Dale who purchased A Cort B4FL bass

Hi Mark,

Just to let you know, bass arrived safely this morning - very happy with it. Thank you for making it an easy purchase, the prompt delivery, and all at a really good price.

Kind regards


Submitted on the 21st August 2016 by Den who purchased A Bergantino BiAmp

Hi Mark,

I thought I'd put my thoughts in writing to you about my Bergantino B/AMP. I purchased it from you just over a couple of weeks ago to match up with my existing Berg' CN210 and CN112 cabinets. As soon as l plugged it in and connected everything up, the experience l had immediately was out of this world. I've never owned or tried a system like it and that includes a wealth of so-called high end and boutique gear. The sound coming forth was like the most perfect hi-fi sound imaginable and that was before I'd switched on the appropriate profile for my cabinets.

Once I selected the CN322 profile, the sound became even better. I am absolutely over the moon as I thought what I wanted in Bass amplification didn't actually exist. I so craved for a system that substantially amplified my beautiful basses without a distinct colouration of tone, just purity, sweetness and accuracy.

I could be cheating by owning two magnificent Roscoe basses, both of which are truly sublime in their individual tonal characteristics. OK, they are a great benefit, but when plugging in a Bass Collection, 'Portrait' Jaco fretless, the sound even from that budget bass is wholesome, lively and rich in tone. I was seriously considering upgrading the pickups and adding a pre-amp, but l don't need to. The amp has done it for me...

I don't know what else to say other than the purchases of the Bergantino gear has be a revelation for me. Well done Mark for pointing me in the right direction!!!

Cheers mate and kind regards.


Submitted on the 19th August 2016 by Mark McConnell who purchased a Hipshot Bridge

Excellent product (Hipshot Brass/Chrome Replacement Bridge for Rickenbacker 4003) - transforms the instrument. Better string tension, reduced hardware noise, improved sustain and better all round playability.

Submitted on the 19th August 2016 by Mark McConnell who purchased An Elrick Evo 5 bass

Hi Mark

Gigged the Elrick tonight and all I can say is "Oh My God"

The sound and playability unbelievable.

Light as a feather and the preamp the most responsive I have ever used.

The 3 different settings for the Mids brilliant.

You were right, a lot of bass for the money.

I fxxking love it.

Isn't it funny that a bass falls into your lap that wasn't even on the radar lol.

Just what I've been searching for this last 5 years.

I will be an Elrick man from now on for sure.

Cheers for your patients with me Mark.

I won't forget that mate.

Mark McConnell

Submitted on the 12th August 2016 by Tim Clarke who purchased An Aguilar TH500 amplifier

Wow, fast service! Ordered Thursday morning and delivered tp Glasgow 24 hours later! looking forward to gigging with this. Thanks Marcus and co.

the amp will be on stage soon with Charlotte Marshall and the 45s...

Submitted on the 24th July 2016 by Julio in Gibraltar who purchased Lightwave VL5 fretless bass

Hi all,


Just to let you know that I received all three basses with zero problems this morning. The basses were a dream to play straight of the box and I have to say I am absolutely impressed with your service and attention to detail. I will no doubt be calling upon you guys again for my future bass needs.


Best Wishes and Regards,



Submitted on the 23rd July 2016 by Andi who purchased Vigier Roger Glover bass

Hi Mark,

Just a quick note of thanks for the speedy delivery and the fantastic service. I am still amazed at how quickly stuff arrives from Bass Direct. The Glover Excess is gorgeous, and I cannot wait to play it!

Have a great weekend!

Submitted on the 10th June 2016 by James who purchased a Spector NS6XL  bass

I contacted Bass Direct in early February this year as I needed some help with making a purchase of a Spector custom Bass. I'm a blind musician and as such needed to ask quite a lot of questions about the specifics of my order, the guys were brilliant in answering my questions as well as being very patient over the course of nearly two weeks of me emailing.

I was quoted a build time of anything between 6 and 8 months for my Bass so you can imagine my surprise when Mark called me earlier on this week to tell me that it was ready and could be sent to me in Milton Keynes whenever I wanted it. The Bass arrived this morning and I've literally spent all day playing it. Luckily I'm on holiday from work this week so it couldn't have been timed more perfectly.

The Bass is absolutely gorgeous and plays like a dream. I've been an avid Spector player since 2008 and have a couple of 5 strings that I play regularly, but I've always wanted a Spector 6 string, specifically an NS6. The build quality of my new purchase is second to none , it's beautifully balanced, has great warmth when I want it, aggressive attack when I want it as well as producing crisp punchy sound constantly. The thing that I can't get over is how fast the neck is, it's just fantastic. This Bass is undoubtedly the best Bass I've ever played, it has fulfilled my hopes and then some.

Thanks to all the guys at Bass Direct, your advice was great, your service was superb and I'm thrilled with my Bass. I will definitely be recommending you to others.

Submitted on the 27rd May 2016 by Ralph who purchased secondhand Warwick bass

I went to look at two things A Kala Solid body U-Base and this Warwick Thumb.

Very helpful staff member wisely pointed out that if I didn't love the Kala then it wasn't right.

Nice call no pressure selling just sound advice.

This Warwick sounds so good and plays so well I love it already. It is built to encourage you to play well and it does.

It was also at a very fair price and came very nicely set up

I only live just over an hour away in Princes Risborough in Bucks so finding such a good Bass store so close and easy to get to is great.

I know where to come for all things Bass in future :-)

Submitted on the 23rd May 2016 by Dave P who purchased Vanderkley MN165 cabinets

Hi Mark.

Just wanted let you know how happy I am with the cab. Compared to the B*******d cab I've been using its like night and day. 

I've had a 3 hour rehearsal and a 2 hour gig and really couldn't  be happier. The cab fills the mix out like I've always wanted, but never achieved with my previous cabs. It has less real low end but IMO the BB2 had too much, and this was the big issue I had with it. Very uneven output. I really don't rate the BF cabs at all, and really disappointed considering the statements Alex makes about how wonderful they are.

I don't find Marc makes these overrated statements and produces better cabs.

Anyway, thanks again for all the help and service.

Peter who purchased a Genzler Magellan 800 amplifier amplifier and 2 x bass array cabinets - 10/05/0215

Having watched the video a few times and considered all the options, I spent a few hours at Bass Direct in Warwick today (thanks for the advice and patience by the way, Mark!)

Having A/B'd the B12-3 Array vs the 212t +112 (together as a stack) for a fair while I came away with the Magellan 800 with 2 x B12-3 Array cabs. Of course it's early days but I'm mightily impressed with what I've heard so far.

The 'journey' (we all have one, right?) went from Ampeg SVT classic / 410HLF, then D class Ampeg Pf500 + 2x pf115 or pf115 + pf410 hlf when the previous one got too heavy to lug around. Over the past 2 years much of the ACDC / Thin Lizzy material has been gradually replaced with Queen, Bowie, Zep plus a load of more varied / lighter stuff and I found the Ampeg rig a bit limited. Mark at Bass Direct suggested I try out the Magellan stuff and so a month later here I am: £2K poorer but so much happier in terms of what I'm playing through.

I'll follow up in a month or so's time once I've had a chance to gig the rig and really put it through its paces. For now - having read the forum avidly whilst pondering, I thought I'd put something back in for the next person facing the same 'shall I / shan't I' dilemma!

So far so brilliant!

Submitted on the 06th May 2016 by Ian who purchased a purchased a Genzler Magellan 800 amplifier

Hi Mark

I am really impressed with the Genzler Magellan 800 that I bought from you. Jeff Genzler has done an excellent job of designing this amp so that it combines the best sounds from both the Genz Benz Streamliner and Shuttle models... but with a little added mojo, it is literally two amps in one.

Using the contour control gives access to a really wide range of tones. Shuttle users will love Contour A in the flat position which gives a modern Shuttle on Steroids kind of tone with a deep forceful low end, clear balanced mids and a sweet treble. Increasing the effect gives a more scooped tone ideal for slap.

Contour B gives a warmer vintage like tone that with a slight bass boost is very similar to the tone of the Streamliner, Fat Fat Fat! This is my current go to tone😎

What is really noticeable about this amp compared to the many other class D amps that I have owned is that there is a real weight and 3 dimensional feel to every note, it feels alive and like it interacts with your playing.

Build wise the amp feels solid as a rock and is beautifully finished.

Submitted on the 28th April 2016 by Michael who purchased a second Vanderkley MNT212 cabinet and Genz Benz STL9.2 amplifier

Hi Mark. Just a quick note to say thanks for the new rig and sorting out the shipping problem. I used them both last night and they sounded amazing. The difference between them and my old gear was like going from black and white to technicolour. Needless to say I'm delighted.

All the best

Michael Dale

Submitted on the 25th April 2016 by Ian who purchased a Dingwall NG2  bass

I've had my NG-2 for a month now, and I can honestly say that it has exceeded every expectation I had for it. What an incredible, versatile bass, and my god, what a B string!

Submitted on the 30th March 2015 by Stuart who purchased a Sandberg VM5  bass

Hi Mark,

After owning many basses and to a certain extent following the crowd with the usual brands I discovered Sandberg basses.

I now own 2 Sandberg basses and can say they are without doubt the best made basses I have ever played.

The hardware is of great quality and each of the basses has it's unique voice.

I used to always crave after US made instruments and, to one day own a number of different makes and models, now simply put it's Sandberg all the way!

I would highly recommend anyone thinking of spending around £1200 on a new bass to definitely try these amazing instruments.

Bass Direct can help with custom orders and also carry a number in stock.

Sandbergs configurator on their website is very cool too!

Thanks Marcus and Mark. Really happy with the VM5. A great tone, and an instrument that is so comfortable to play too.



Submitted on the 29th March by Al who purchased a purchased a Genzler Magellan 800 amplifier

Hi Mark

I bought a Magellan amp from you at the bass show this year and I just wanted to let you know how amazingly impressed I am with the sound! The clarity and punch from my Fender Precision is better than I have ever had, even from my Genz Benz rigs. Our drummer actually commented on the sound and this is is unheard of normally....

I just need to save up for a bass array speaker now.

It's great to deal with someone who only stocks quality gear.

Best wishes

Al Harris

Submitted on the 25th March by Steph who purchased a Dingwall ABZ4  bass

I'd just like to say a massive thank you to you all for supplying my 4 string Dingwall Afterburner, exactly what I needed. The quality is awesome and the tonal abilities of the 4 way toggle is brilliant, the pickups are amazing and I adjusted to the fanned frets almost straight away. Plus the Purpleburst is lovely, perfect as purple is my favourite colour. Thanks again.

Submitted on the 7th March 2016 by James who purchased a purchased a MTD bass

Hey there, I just bought the ex-demo MTD Kingston KA4 you had on sale and I have to say, alongside the G&L Tribute JB2 I bought from you a few years ago, it hates as one of the finest basses I've ever owned (and what a bargain)!


Submitted on the 5th March 2016 by Dave who purchased a purchased a selection of pedals and pedal board 

Dear Bass direct,

I wanted to upgrade and downsize my effects board and so contacted Bass Direct. I had fairly clear idea of what I was after however making the decision of which manufacturer makes the best type of pedal etc. was becoming a little mind boggling for me as there is just so much available out there.

Marcus listened to my requirements and formulated an array based on my requirements. After further research, I must say that the suggested array was just right and following delivery of the goods I can actually say "superb".

I purchased the following excellent quality pedals:

MXR Bass Compressor - just Excellent
MXR Octave Deluxe - Super Excellent too
Rodenbourg Gas 808 Drive Pedal - Just Phworrrr!!! so much fun
TC Corona - lovely chorus; I get the fretless Pino sounding tones; lovely
3 Leaf Proton - sounds excellent straight out of the box !! Super fun and funky synthy

All on the superb Pedaltrain Nano + board and case; Pedaltrain is the way forward; one will never go back to inferior pedal boards.....

Thanks again Bass Direct,

cheers Dave

Submitted on the 28th February 2016 by Jimmy who purchased a purchased a secondhand Warwick bass

Hi Mark just a quick thanks for your excellent service and fast delivery of my bass..I've always had a fancy for one of these basses and you have delivered big time..great price, great setup..could you let me know which gauge strings are on, they feel great and sound tremendous..thanks again for your sterling service, will definitely be back for more from you 👍



Submitted on the 29th February 2016 by Andy who purchased a Dingwall Combustion  bass and Vanderkley cabinet

Thanks Mark, and thanks for the usual excellent service when I was down a couple of weeks ago. The Combustion is stunning and the Vanderkley’s are the best cabs I’ve ever used. I gigged the new rig and everyone in the band commented on how smooth the bass sounded – job done. Please pass on thanks to Marcus for persuading me to get the second cab, makes all the difference. I drive down from Yorkshire because I wouldn’t shop anywhere else.


Dr Andrew O’Shaughnessy

Submitted on the 25th February 2016 by Gareth who purchased an Xotic XP4  bass

Hi Mark and Bass Direct Team!

Just thought I'd report back on the Xotic XP-1T 4. As you probably already know the bass is superb. As soon as I opened the case I was just blown away with the visual quality of it. Picking it up it felt great. The balance on the body is superb. They seem to have the Fender style but improved vastly on the ergonomics. It just feel so comfortable in every way (no digging into your forearm, on the plucking arm) and no neck dive. The neck feels great too (nice non sticky finish). It feels substantial and totally solid. The whole bass sounds great even when not plugged in - very resonant. Plugging it in with the EQ flat, you get a superb even tone across the whole finger board. In fact the tone is great without even tweaking the tri logic pre-amp. But when you do tweak this, the sounds you get are simply great. Overall, a superbly built bass with attention to all the details, and fantastic and even tone.

Best Regards


Submitted on the 13th February 2016 by Peter who purchased a B stock Dingwall NG2  bass

Hi Marcus,

The NG2 arrived today. What a fantastic bass, and I thought my early Traben Chaos was well built and set up (it is, but not as good as the NG2).

Interestingly, the fanned frets felt completely natural from the first moment I played. Never tried them before today.

I thought the dent on the back would be bigger - not that I was that bothered about it.

Anyway, it’s fabulous and plays like a dream. And speedy delivery is a nice bonus.



Submitted on the 3rd February 2016 by Bernt who purchased a purchased a Spector NS CTB bass

I have searched a lightweight shortscale fretless bass for some time and found my dream bass online on your website. Purchase and delivery was excellent. And this is really a beauty of a bass, great tonal variation, from woody to more modern.

Its a great bass; went from a Warwick MIG Star Bass to the CTB;

It is a half the weight (or thats what it feels like) and half the size, but has a big tone and is so easy to move around on.

The Star Bass is sold…

Very very happy with this Spector! Buying outside EU VAT free was no problem at all. Great shopping for bassists!

Submitted on the 2nd January 2016 by Tim who purchased a purchased a Tecamp Puma 1000 amplifier

Hi Mark/Marcus


Happy new year to you all……….


Gigged the Puma 1000 using both my 4ohm Vanderkley’s and I can’t believe how huge and warm the sound is compared to any class D amp I’ve owned. I only purchased it as a practice amp and always planned to use my DB751 as the main rig but to be honest the sound I get from the Puma is so good that this little amp might well end up being the go to for all my gigs. I was worried about the 2 x 350 @ 4 ohms being short on power compared to the DB751 but it had plenty of power and didn’t even get warm at the gig, whereas the DB751 would have been red hot by the end of the night.